Terms and Conditions

This site is accessible via the following address “spaincosmetics.com” (hereinafter “SPAINCOSMETICS.COM”) owned by the company Consulting Clovartiz S.L.. (Hereinafter “SPA IN”) with CIF: B-35782143 and legal address C/Mar de Escocia, 4 Urb. Las Velas 130, El Hornillo, 35100 Meloneras, Gran Canaria (Spain). These general conditions of purchase (hereinafter, “General Conditions”) rule without restriction the sales of products made by Consulting Clovartiz S.L. from the site “spaincosmetics.com”.

1. Application. Acceptance of the general conditions of purchase

The General Conditions establish the conditions for ordering, payment and delivery requested by customers (hereinafter the “Customer”) products and potential management responses on them. The General Conditions are always available on the site SPAINCOSMETICS.COM.

2. Ordering

Any orders placed through the site SPAINCOSMETICS.COM constitutes a contract between you and SPA IN, and necessarily implies the unconditional acceptance by the Customer, without limitation or qualification, the Terms and Conditions. The object of the Customer know the products you want to buy, and to place an order, the site SPAINCOSMETICS.COM presents the characteristics of the products offered for sale. The photographs of the products offered for sale are only indicative and not binding SPA IN. The product offering is always subject to stock available. Customer can follow the progress of your order by sending an email to info@spaincosmetics.com.

3. Rates and payment terms

The prices displayed on the website are indicated in euros, including possible discounts and VAT applicable on the date of the order, but do not include shipping costs, which are listed separately on the web. These expenses are charged to the customer and are reflected in the bill separately from the selling price of products. The Customer shall be informed before the final registration of your order, the shipping charges associated with that order, and payment Customer will be asked for the full amount of the purchase.

Payment may only be made by credit card (VISA, Master Card, 4B, Maestro, American Express). When ordering, the Customer must indicate the number of your bank card, expiration date and security code.

The products are sold to its current price on the date of confirmation of acceptance of the order by the SPA IN. The price indicated in the order confirmation by SPA IN price is the final price. When ordering, invites the customer to ensure that the price of the products you want to purchase corresponds to the price shown in the latest update of the web SPAINCOSMETICS.COM and not on an outdated page that they had accessed through of an Internet search on “cache” mode. The data supplied by the Customer and registered by SPAINCOSMETICS.COM with the order shall constitute proof of transactions between the Customer and SPA IN. Upon confirmation of the order by the Customer, SPA IN send a confirmation message to the client stating that your order has been duly registered.

4. Delivery of products and claims

Products purchased by the Customer will be delivered within 5 to 10 working days being a maximum of 15 working days from the date of order, depending on the final destination of the purchase and the address provided by the Customer.

If the maximum delivery time to be exceeded, provided that the cause of the delay was not due to force majeure, Customer may request termination of the contract and reimbursement of the amounts would have paid. Except in special cases or unavailability of one or more products, the products ordered will be delivered at once. Deliveries are made by an independent transport company. Customer must check the status of the products that are delivered. For claims it has a period of 15 working days from delivery to formulate any reservations or claims based on non-conformity or vices or apparent defects of products delivered, together with supporting documents relating to info@spaincosmetics.com. After that time without it had received from the Customer claim is considered compliant products and SPA IN will not accept any claim. SPA IN replaced in the shortest possible time and at their own expense, all delivered products whose nonconformity had been duly proved by the Customer.

In case of return due to an error in delivery, it must be returned in its entirety and in its original packaging, along with the delivery note to SPA IN – C / Yécora, 65, 4ºB, C.P. 28.022 Madrid for shipments to or from the Peninsula, Balearic or abroad and the Calle Dr. Vicente Suarez 1 B, 35100 Sonnenland, Gran Canaria for shipments to or from the Canary Islands address. The wrong product will be automatically changed subject to availability, or refunded if it is not available within 30 days from the payment made by the Customer. The costs arising from the change of wrong product will be in charge of SPA IN.

Free Shipping +100€ (Europe)

Shipments to Europe

Returns & exchanges

Telephone and email Support